Service providers are increasingly looking beyond identity verification as they consider how identity can be leveraged to personalize existing services – and offer new ones. As identity expands into this larger role, it is becoming a strategic capability that goes to the very heart of the customer relationship.
Read this report from TM Forum to understand:
- How identity solutions create a better customer experience
- The role for service providers in delivering identity as a service
- What customers expect from providers of digital identity services
- How service providers are handling identity management and the challenges they face
- Amdocs feature: Why identity is essential to an operator’s digital architecture
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