The B2B2C Opportunity For MFS Providers

Amdocs teamed up with Mondato to explore how service providers can expand the scale and scope of their MFS offering.

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Amdocs MFS B2B2C white paper

The new B2B2C model provides new avenues for bringing more advanced use cases to market, and introduces additional enterprise services that CSPs can offer. It could be the key to unlocking the long targeted merchant payment space, allowing CSPs to offer B2B banking as a platform (BaaP) managed services by providing plug-and-play financial services capabilities to non-banks.


With the year over year increase in active mobile money accounts and the monthly value of total mobile money transactions in developing markets reaching US $19 billion at the end of 2015, one would expect this would translate into a thriving ecosystem of use cases and accelerated digitization.

Yet this is not happening, cash-in and cash-out still account for the largest use case and merchant payment are still low on overall transactions. New approaches are apparently required to move mobile money beyond the few original use cases.

The findings and analysis presented in this whitepaper will allow you to

  • Understand in depth how the B2B2C model works
  • Explore key success factors to consider when exploring a Banking as a Platform offering
  • Gain insight from a targeted use case: How Globe telecom implemented the B2B2C model in the Philippines.
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